Properly sizing footwear without the convenience of trying on a variety of pairs can be extremely difficult. I encourage customers to contact me as a first solution.. Please note that all purchases made through drfooters.com can be returned for a refund or exchange.
As a general rule of thumb our boots fit about a size larger than normal. Our boots fit this way because we use lasts that are based on traditional industrial and military shapes.
All orders ship via UPS or DHL and are insured and trackable. Confirmation and tracking information will be emailed within 24 hours of purchase. European orders are sent for a flat rate of €25 (EUR). International orders are provided on request. Customers are responsible for all costs and taxation relating to the import process. Related fees vary depending on the destination country.
Our policy lasts 8 days from receivement. After 8 days , unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If you need to repair your boots or they need just a refurbishment, send an email to: firstname.lastname@example.org